In March 2020, the restaurant announced that it would be closing all its stores temporarily, in response to lockdown measures during the COVID-19 outbreak. On 15 April 2020, the store announced it would be reopening some stores for delivery services, as well as donating free meals to the NHS.
The SUD (trade unions) brought a court case against Amazon for unsafe working conditions. This resulted in a French district court (Nanterre) ruling on April 15, 2020, ordering the company to limit its deliveries to food and essential medical or hygienic products or pay a €1 million per day fine. Amazon said it would appeal, and on the following day shut its six French warehouses until at least April 21, 2020, for evaluation of the situation.