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Best Buy

Best Buy announced plans to undergo a "transformation strategy"

2012
U.S.

In 2012, in response to the overall revenue decline, Best Buy announced plans to undergo a "transformation strategy". Stores began to adopt a redesigned "Connected Store" format, providing the Geek Squad with a centralized service desk and implementing a "store-within-a-store" concept for Pacific Kitchen & Bath and Magnolia Design Center.


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