IMTS

AT&T introduced the first major improvement to mobile telephony in 1965, giving the improved service the obvious name of Improved Mobile Telephone Service. IMTS used additional radio channels, allowing more simultaneous calls in a given geographic area, introduced customer dialing, eliminating manual call setup by an operator, and reduced the size and weight of the subscriber equipment. Despite the capacity improvement offered by IMTS, demand outstripped capacity. In agreement with state regulatory agencies, AT&T limited the service to just 40,000 customers system wide. In New York City, for example, 2,000 customers shared just 12 radio channels and typically had to wait 30 minutes to place a call.